When You Have to Reschedule A Booking

At CampaignPROS we understand that unexpected situations do pop up from time to time. There might be times when you need to reschedule or even cancel your real estate photography session booking with us.


Rescheduling or cancellation policy

CampaignPROS does not charge a cancellation fee if we receive notice of the rescheduling or cancellation of a photography session booking before 5pm of the prior business day (before the photography session is scheduled).

However, we will charge you a cancellation fee of $55.00 if a photography session booking is rescheduled or cancelled after 5pm of the prior business day (before the photography session is scheduled).


Our commitment to you

There will be no charge for rescheduling a photography session booking under these circumstances:

  • It would be unsafe or dangerous to conduct the photography session

  • Extremely bad weather

  • If the weather is unsuitable for aerial drone photography


How to avoid the cancellation fee

Always double check with the vendor the day before the scheduled photography session. This is an excellent opportunity to not only confirm the appointment time, but also to remind the vendor to clean up the property and make sure that it is well prepared.

If you find out at the last moment that the property is unavailable or not ready, you might consider using your photography session booking with us at another property. We can conduct the photography session at another property, and we are happy to accommodate so long as the location is reasonable.