Privacy Policy

Last updated: February 2026

Campaign Pros ("we", "us", "our") is committed to protecting your privacy and handling your personal information in an open and transparent way. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you interact with campaignpros.com.au (the “Website”) and our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect and hold personal information including, but not limited to:

  1. Name

  2. Business name

  3. Email address

  4. Phone number

  5. Postal address

  6. Billing and payment details (processed via secure third-party providers)

  7. Information you provide when you enquire about or use our services

  8. Website usage data such as IP address, browser type, pages viewed, and referral sources

We only collect personal information that is reasonably necessary for our business functions and activities.

2. How we collect personal information

We collect personal information in a number of ways, including:

  • When you submit enquiries or forms on our Website

  • When you contact us by email, phone, or other communication channels

  • When you engage our services

  • Automatically through cookies and similar technologies when you browse our Website

3. Why we collect, use, and disclose personal information

We collect, use, and disclose personal information for purposes including:

  • Providing and delivering our services

  • Responding to enquiries and communicating with you

  • Preparing quotes, proposals, and invoices

  • Managing client relationships and accounts

  • Improving our services and Website functionality

  • Marketing and promotional communications (where permitted by law)

  • Meeting legal, regulatory, and taxation obligations

We will not use your personal information for purposes unrelated to our services without your consent, unless required or authorised by law.

4. Disclosure of personal information

We may disclose personal information to:

  • Employees and contractors who need the information to perform their duties

  • Third-party service providers such as IT support, website hosting, payment processors, marketing platforms, and professional advisers

  • Government agencies or regulators where required by law

Where we disclose personal information to third parties, we take reasonable steps to ensure they handle the information in accordance with privacy laws.

5. Overseas disclosure

Some of our service providers (such as cloud hosting, analytics, or email services) may be located outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients protect your personal information in a manner consistent with the Australian Privacy Principles.

6. Cookies and website analytics

Our Website may use cookies and similar technologies to:

  • Improve user experience

  • Analyse Website traffic and usage patterns

  • Measure the effectiveness of marketing campaigns

You can adjust your browser settings to refuse cookies, however this may affect the functionality of the Website.

7. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:

  • Secure servers and systems

  • Restricted access to personal information

  • Use of reputable third-party service providers

Despite these measures, no data transmission over the internet is completely secure. You provide information to us at your own risk.

8. Accessing and correcting your personal information

You may request access to the personal information we hold about you, or request corrections if you believe the information is inaccurate, incomplete, or out of date.

Requests can be made by contacting us using the details below. We may need to verify your identity before processing your request.

9. Direct marketing

We may use your personal information to send marketing communications about our services where permitted by law. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our communications or by contacting us directly.

10. Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may lodge a complaint by contacting us. We will investigate the complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our Website with a revised “Last updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Campaign Pros
Website: https://www.campaignpros.com.au
Email: bookings@campaignpros.com.au

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.